General Information About Tags
Tags are short keywords used to classify customers and devices in Gillie. Tags can be used to filter views and target reporting.
Customer and Device Tags
In the administrator view, the Tags group contains two views:
- Customers (customer tags)
- Devices (device tags)
In both views, you can add, edit, and delete tags.
Adding a Tag
- Open Administrator View → Tags → Customers or Devices.
- Select to add a new tag.
- Enter the tag name and any necessary additional information.
- Save. The tag will be available for use with customers or devices.
Using Tags
- Customer tags can be used for filtering the customer list and for team reporting.
- Device tags can be used for filtering the device list.
- Tags can be attached individually or in bulk, depending on the view.
- Tags can be associated with specific services (for example, emergency call customers).