Overview
Graphs illustrate time-based measurement values. In the customer view, you can click on different tiles to open the chart that best fits the tile. In the chart view, you can choose to display measurement values as a timeline in a table format in chronological order.
Date Range
The date range affects which events and measurements are shown in the graphs and timeline. Selecting the right period makes interpretation easier. By default, the date range is the current 3 months.
- Click the date picker.
- Set a custom start and end date.
- The view updates automatically.
Adding and Editing a Graph
- Open the customer's graph view by clicking a tile.
- Press the menu in the top right corner.
- Select the meter you want to add to the view.
- You can arrange graphs by dragging them.
- Graphs can also be opened in table format and enlarged.
Viewing a Single Graph
A detailed view of a single graph provides an in-depth look at one meter over the selected time period.
- Measurement values and timestamps appear when you hover the mouse over a point.
Interpretation Helper Questions
- Is the trend rising, falling, or stable?
- Are there any individual spikes? What causes them?
- Are measurements frequent enough?
Timeline
The timeline displays the customer's measurements and alerts in chronological order in a table format.
| Column | Content |
|---|---|
| Measurement | Name of the measurement. |
| Value | Measurement value with units. |
| Timestamp | Exact time of the measurement. |
Best Practices
- In the customer view, click on a tile containing information that interests you to open the graph view directly to that data (e.g., vitals, service needs, health).
- Start with a longer time period to see the trend, then narrow down to individual measurements.
- Use the timeline during discussions with a doctor or family member to illustrate information.
- Compare two periods (e.g., current month vs. previous month) when evaluating changes.
Common Situations
"Graph or timeline appears empty"
There are no measurements in the selected time range — expand the period.
"Measurement unit is incorrect"
Check the source system and ask the administrator for assistance.
"One point clearly differs from the others"
Check the background of the point. It may be a measurement error or a real event.
"Too many points, hard to interpret"
Shorten the date range or switch between graph and timeline views.