Customer Desktop, Tabs, and Navigation
The customer desktop, or customer view, is the nurse's primary interface for focusing on one customer at a time. From this screen, you can see in detail, for example, if the customer list has triggered an alert for this customer. It consolidates the customer's information, measurements, messages, and AI-based views into one place, allowing you to form an up-to-date situational overview of the customer.
Customer View Tabs and Menu
Depending on user permissions and the products used by the organization, the customer view includes the following tabs/views:
| Tab | Content |
|---|---|
| Update Customer Information | Form for updating customer information. |
| Devices | Devices used by the customer. |
| Measurements | Customer measurements grouped. |
| Messages | Customer-specific message board. |
| Location | Displays the customer's location on a map. |
| Invite Relative / Customer | Direct invitation of a relative or customer. |
| New Assessment | AI-based assessments (e.g., RAI). |
| New Plan | AI-based customer plans. |
| Summary of Integrations | Where the customer's data is sent. |
| Authorized Users | People who can view the customer's information. |
| Customer Orders | Customer orders (when in use). |
| Send Customer Information | Send all customer information to a desired address. |
| Copy Measurement Data or to Clipboard | Easily take customer data and summary in a copyable format. |
| Delete Customer (GDPR) | You can delete the customer's data (irreversible action). |
The visible tabs depend on the user's roles and the products used by the organization.