Device Lifecycle in Gillie
This article describes device registration, assigning the device to a customer, transferring it to another customer, and re-registration if necessary.
Assigning a Device to a Customer
Different device types are assigned to customers in different ways:
- Pre-configured IoT devices (e.g., bed sensors, door switches, safety phones) typically come through integration or are assigned by selecting the customer in the device information.
- OAuth-based devices (Emfit, Fitbit, Google Fit, Withings, Omron) are assigned per customer via OAuth consent from the device's own account.
Assigning an OAuth Device
- Open the customer's Devices tab.
- Select adding an OAuth device and the service provider.
- The customer or a relative logs into the service and grants Gilli permission to read measurement data.
- After consent, measurements will start flowing automatically.
Transferring a Device to Another Customer
- Open the device detail view.
- Change the customer in the device information.
- The previous customer's data remains as history, and new measurements will be assigned to the new customer.
Important. Clean the physical device and restore factory settings if the device changes residence.
Re-registration / Connection Recovery
If the device connection has been permanently lost or pairing has become confused:
- For OAuth devices: revoke the old consent in the service and perform consent again through Gilli.
- For IoT devices: check network connection, power supply, and device type settings; if necessary, re-register the device following instructions received from the administrator.
Troubleshooting
If the device does not appear or measurements are not flowing:
- Check the device's power supply and connection.
- For OAuth devices: ensure that consent is valid in the service.
- Verify that the device is assigned to the correct customer.
- If needed, contact the administrator or Gilli support.