Christian
Articles
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Changing User Settings
GeneralYou can edit your own user settings in the profile view. Changes apply only to your own account and do not affect other users' views or customer information. This article covers general sett...
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Password Management and Recovery
GeneralYou can change your password anytime from your user profile or recover a forgotten password via the login page. Typically, access rights come from your organization's IT department through S...
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Login, Strong Authentication, and Session Management
Logging in to GillieGillie is accessed with a username and password, and depending on the organization, also with two-factor authentication (2FA) or OpenID authentication (e.g., Microsoft Entra ID)...
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Where Can I Get Help with Using Gillie?
GeneralHelp with using Gillie is available through several channels. Always choose the fastest and most appropriate route first to get a solution quicker and save support channel capacity for genui...
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Using Gillie on Mobile Devices and Tablets
Why Use Gillie on Mobile?Gillie works on phones and tablets using the same address as on a computer. The user interface adapts to the screen size. During home care visits, transportation, or remote...
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Supported Browsers and System Requirements
GeneralGillie is a browser-based service and does not require separate installation. However, smooth and secure use requires an up-to-date browser and a working internet connection.Supported Browse...
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Gillie Security and Data Protection (GDPR) Briefly
Why Are Security and Data Protection Important?Gillie processes sensitive personal data related to social and healthcare. The data belongs to the client, and its processing is regulated by the EU G...
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Gillie Glossary: Alerts, Measurements, Measurement Groups, and Tags
Why is the glossary important?Gillie uses several professional terms that have precise meanings. A shared glossary ensures that we talk about the same things in the same way—especially in team comm...
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What is Gillie and what is it used for?
What is Gillie?Gillie is an AI-assisted service for social and healthcare professionals. It combines client information from various sources into a single view and produces structured summaries for...
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Audit trail - viewing the change log
Audit trail change logThe audit trail is an immutable system change log that records all essential administrative actions. It is Gillie's key tool for accountability tracking and verifying informat...