Christian
Articles
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Monitoring Safety Phone Customers
GeneralIf a safety phone service is connected to a customer, the information produced by the service typically appears alongside the customer's measurements or devices.ViewingOpen the customer's pr...
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Acknowledgment Decisions for Alerts
General When handling an alert, always choose the acknowledgment decision that best describes the action taken. The decision and the related comment are saved in the alert's history. This article s...
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Alert Icons, Colors, and Urgency Levels
GeneralAlerts appear in Gilli as color-coded bars that indicate the urgency level of the alert at a glance.Colors and Urgency LevelsColorMeaningRedImmediate response is recommended.YellowResponse i...
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Viewing and Acknowledging Alerts
OverviewAlerts generated by Gillie appear on the Customers screen, which the professional reviews and acknowledges. Each alert is linked to a specific customer.OpeningOpen Customers from the main n...
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AI Observations and Justifications
What AI Does in GillieGillie’s AI automatically analyzes the client’s measurements and other collected data in the background. The analysis results in observations, which appear in daily care in tw...
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Forms and AI-Assisted Assessments (RAI etc.)
GeneralGillie supports structured assessment forms (including RAI assessments). Forms are filled out in the client's Forms view, and Gillie can pre-fill answers based on the client's previous measu...
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Customer Plans
GeneralGillie supports pre-filling customer plans using artificial intelligence. Customer plan templates are provided in Gillie as defined by the administrator and can include, for example, custome...
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Viewing Medication-Related Information
General InformationThe Medication view displays the customer's current medications as received from the source system. The information is in read-only mode; actual medication changes are always mad...
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Diagnoses and Laboratory Results View
General InformationThe Diagnoses view displays the customer's diagnoses using ICD-10 codes, either as a summary or a list. The Laboratory Results view shows the customer's laboratory test measureme...
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Graphs, Timeline, and Date Range in the Tracking View
OverviewGraphs illustrate time-based measurement values. In the customer view, you can click on different tiles to open the chart that best fits the tile. In the chart view, you can choose to displ...